FAQ

Forest Master – Frequently Asked Questions

Explore a range of frequently asked questions regarding our equipment, as well as general log splitting, gardening and forestry-related questions. Is your question not here? Submit a question by emailing us at info@forest-master.com.


Delivery & Returns

Last Updated on July 21, 2020 by Forest Master

The log splitter must be strapped or tied to wood skids, or a pallet. You MUST also close the valve of the log splitter (air bleed valve located above the ram).

General Product Queries

Last Updated on July 21, 2020 by Forest Master

The log splitter must be strapped or tied to wood skids, or a pallet. You MUST also close the valve of the log splitter (air bleed valve located above the ram).

Log Splitter - Small Dysfunctional Parts

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Petrol & Electric Log Splitters

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Last Updated on July 21, 2020 by Forest Master

The log splitter must be strapped or tied to wood skids, or a pallet. You MUST also close the valve of the log splitter (air bleed valve located above the ram).

Last Updated on July 22, 2020 by Forest Master

The splitter should be turned upside down and left for a little while before removing the pump and motor assembly, this allows the oil to drain back into the tank. You can reuse all O-rings.

Undo the 3 bolts holding the pump bracket onto the underside of the splitter (you will require a socket and extension for this)

log splitter short motor, three vertical bolts

Also, remove the horizontal bolt collecting the back of the motor to the underside of the splitter body (demonstrated below)

electric log splitter, short motor, horizontal bolt

Remove the complete motor and pump bracket assembly. There are two O-rings in holes in the face of the pump bracket, ensure you do not lose these.

Undo the 6 bolts holding the pump bracket to the electric motor and remove the motor along with the pump plate and gears.

electric motor, 6 bolts, pump plate and gears

You can then remove the pump plate, lay shaft gear assembly and the drive gear from the motor shaft. Demonstrated below.

electric motor, pump plate, drive gear, lay shaft gear assembly

The next step is to remove the small pin (part 70) which keys the drive gear to the motor shaft. Do not misplace this as the pump will not drive without it.

electric short motor, motor shaft, keyway pin

You can now undo the three long bolts holding the end cover to the motor and then remove the end cover. Note that if you have no removed the small pin (70) then you cannot draw the shaft through the cover.

electric short motor, end cover, 3 long bolts

Fit the cover to the new short motor.

Insert the pin (70) into the slot in the motor shaft and fit the drive gear.

Refit the upper gear shaft, geat and the pump plate. Ensure that the two ovalO-rings are still seated in their grooves.

Attach the motor assembly to the pump bracket with the 6 bolts. Be careful not to overtighten the bolts as this will cause the pump to jam. The normal torque is 12 – 14 flbs.

Refits the pump and motor assembly to the log splitter. Ensure the two O-rings in the top of the pump are seated correctly before fitting the assembly.

If after fitting, the motor turns but the pump does not function, the likely cause is that you have not fitted the pin into the motor drive shaft and therefore the gear is not being driven.

If the motor does not turn after fitting, the 6 bolts are most likely too tight. Undo each bolt a quarter of a turn and try the motor again.

Last Updated on August 20, 2020 by Forest Master

The ram stop is used to shorten the return distance of the log splitter. If you’re cutting shorter logs you can use the ram stop to reduce the return distance, meaning you aren’t stood waiting for the log splitter to return the full distance. The ram stop is essential for reducing time spent splitting logs.

Log Splitter - Operation

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Power Issues

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Ram

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Fails to Split Logs

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Carriage

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:


Can’t find your question? Submit it below.

What question is being answered?
What answer should be displayed for this question?
What name should be displayed with your FAQ?
captcha

Free Next Day Delivery*

Free Next Working Day Delivery (Mainland UK*)

Forestry Specialists

#1 UK Based Forestry Company - Specialists in all things forestry.

Direct Technical Support

Lifetime Access to Expert Technical Support with Every Purchase.

100% Secure Checkout

PayPal / MasterCard / Visa

Need help? Request our Expert Technical Support Team

Our UK-based expert technical support team is ready to assist you! Please fill out the form below and we’ll get back to you as soon as possible.