Shopping Cart

Call us: +44 (0)191 265 5000

trust pilot reviews

Email us: info@forest-master.com

FAQ

Forest Master – Frequently Asked Questions

Explore a range of frequently asked questions regarding our equipment, as well as general log splitting, gardening and forestry-related questions. Is your question not here? Submit a question by emailing us at info@forest-master.com.


Log Splitter - Small Dysfunctional Parts

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Petrol & Electric Log Splitters

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Operation

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Last Updated on March 3, 2021 by Forest Master

In the very rare case that the valve core shoots out of the log splitter, this is caused by misuse of the machine.

You must remember not to press down with force on the operating lever. The operating lever simply controls whether or not the ram moves – pressing harder on the lever will not increase the splitting pressure.

When the lever is pushed down with force, it bends the handle down and leads to a pressure build-up which eventually pushed the valve core out. You must also remember not to leave the log splitter under constant pressure when splitting for more than five seconds.

This can be solved – check to make sure that every part of the valve core is present, this can then be inserted back into the machine. If the valve core is damaged, you can contact us directly to purchase a new one.

You must also ensure that the operating lever is straightened to a 90 degree angle.

Log Splitter - Power Issues

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Ram

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Last Updated on September 2, 2021 by Forest Master

Check underneath the blade/pusher and down the sides of the carriage, for any splinters of wood that may be obstructing the carriage.

Also, check that the plastic spacers underneath the blade and between the carriage and the underside of the splitter have not been dislodged.

Category: Log Splitter - Ram

Last Updated on April 20, 2020 by Forest Master

Check the log bed for a build up of sap. Apply a thin layer of grease to the bed.

Category: Log Splitter - Ram

Last Updated on April 20, 2020 by Forest Master

Use the Ramstop to lock the ram in position about 150mm forward. Remove the 4 bolts holding the Duoct blade/pusher to the carriage and remove the blade/pusher. Unlock the Ramstop, if the carriage returns then the arms are bent.

Check the amount of bend with a straight edge, if it is less than 5mm then you may be able to straighten them in a vice.

Category: Log Splitter - Ram

Last Updated on April 20, 2020 by Forest Master

If the ram does not return after removing the Duocut blade. Loosen the 2 rear lock nuts on the carriage arms and remove the 2 nuts in front of the crosspiece. Remove the carriage from the log splitter. If the ram does not return contact the dealer.

Category: Log Splitter - Ram

Last Updated on March 3, 2021 by Forest Master

In the very rare case that the valve core shoots out of the log splitter, this is caused by misuse of the machine.

You must remember not to press down with force on the operating lever. The operating lever simply controls whether or not the ram moves – pressing harder on the lever will not increase the splitting pressure.

When the lever is pushed down with force, it bends the handle down and leads to a pressure build-up which eventually pushed the valve core out. You must also remember not to leave the log splitter under constant pressure when splitting for more than five seconds.

This can be solved – check to make sure that every part of the valve core is present, this can then be inserted back into the machine. If the valve core is damaged, you can contact us directly to purchase a new one.

You must also ensure that the operating lever is straightened to a 90 degree angle.

Last Updated on June 17, 2021 by Forest Master

In order to prevent from overloading, the log splitter has a protective measure in place. Ensure that you do not force down the levers and keep the levers in place as you’re operating the machine.

If this has occurred; switch off the machine to reset it and then when operating again ensure that you do not force the levers down.

Category: Log Splitter - Ram

Log Splitter - Fails to Split Logs

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Carriage

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:


Can’t find your question? Submit it below.

What question is being answered?
What answer should be displayed for this question?
What name should be displayed with your FAQ?
captcha

Free Next Day Delivery

Free Next Working Day Delivery (Mainland UK

Forestry Specialists

#1 UK Based Forestry Company - Specialists in all things forestry.

Direct Technical Support

Lifetime Access to Expert Technical Support with Every Purchase.

100% Secure Checkout

PayPal / MasterCard / Visa

X