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| 5 star | 81% | |
| 4 star | 12% | |
| 3 star | 4% | |
| 2 star | 1% | |
| 1 star | 2% |
1-5 of 7495 reviews
| 5 star | 81% | |
| 4 star | 12% | |
| 3 star | 4% | |
| 2 star | 1% | |
| 1 star | 2% |
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Upgraded from a 6 tonne (Different make) and this is so much more powerful for cutting larger logs.
Love the duo cut and the ram stop saves a lot of time cutting shorter logs
Very pleased with purchase and customer service
Next day delivery – Great service
Very disappointing experience.
I ordered equipment for my business and was told I’d receive tracking information, but I never received it before the delivery attempts. As a result, I missed two deliveries because I had no idea the parcel was due to arrive. I then had to spend time chasing the company to find out where my order was.
The delay meant I couldn’t use the equipment when I needed it, which impacted my business. I contacted customer service hoping they would acknowledge the inconvenience and offer some form of goodwill gesture, but they refused, stating that the issue was the courier’s responsibility.
While the order may have been dispatched on time, as the customer I dealt with this company, not the courier. I was disappointed that they took no responsibility for the overall customer experience.
Based on my experience, I can’t recommend this company. I hope they improve both their communication and their approach to customer service.