Shopping Cart

Call us: +44 (0)191 265 5000

trust pilot reviews

Email us: info@forest-master.com

FAQ

Forest Master – Frequently Asked Questions

Explore a range of frequently asked questions regarding our equipment, as well as general log splitting, gardening and forestry-related questions. Is your question not here? Submit a question by emailing us at info@forest-master.com.


Log Splitter - Small Dysfunctional Parts

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Last Updated on March 5, 2021 by Forest Master

It can sometimes be slightly fidgety to get the rubber plug back into the bunghole after refilling the DUO10T with hydraulic oil. We get around this by placing a little bit of washing up liquid around the plug and using a small screwdriver to ease in the inner of the bung.

Last Updated on April 9, 2020 by Forest Master

Place the log splitter on it’s back in the horizontal position. Unscrew the valve assembly and lift straight up out of the hole. Place some grease on the end of the valve stem and the threads then reinsert the valve. It should then stay closed.

Last Updated on April 9, 2020 by Forest Master

The valve (push rod) may just require cleaning.

First, ensure that the ram is fully back to it’s starting point. Then undo the nut securing the handle. Pull the valve out and then clean it using a lint free cloth. Replace it and push it back in and out a few times to make certain that it’s working. Replace the handle and then tighten the securing nut.

Last Updated on April 14, 2020 by Forest Master

Place the nut into a vice and use a big lever between the axe head and tube.

If this process doesn’t allow you to get it apart, cut the lower bar off close to the nut with a hacksaw. You can then make arrangements with us to get it back sent back to us so we can then fit new poles. You can contact us on +44 0191 276 6553.

Last Updated on August 3, 2020 by Forest Master

The black drain 8mm hex is also the dipstick on the other side of the drain bolt, it’s best to try and loosen this after the machine has been in use.

Petrol & Electric Log Splitters

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Operation

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Power Issues

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Ram

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Fails to Split Logs

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Carriage

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:


Can’t find your question? Submit it below.

What question is being answered?
What answer should be displayed for this question?
What name should be displayed with your FAQ?
captcha

Free Next Day Delivery

Free Next Working Day Delivery (Mainland UK

Forestry Specialists

#1 UK Based Forestry Company - Specialists in all things forestry.

Direct Technical Support

Lifetime Access to Expert Technical Support with Every Purchase.

100% Secure Checkout

PayPal / MasterCard / Visa

X