Last Updated on November 10, 2021 by Forest Master International customers including EU states may be subject to import tariffs and taxes imposed by your own country As of 16.08.2021, […]
Delivery & Returns
How to package your log splitter for collection (return or repair)
Last Updated on July 21, 2020 by Forest Master The log splitter must be strapped or tied to wood skids, or a pallet. You MUST also close the valve of […]
The box has arrived damaged
Last Updated on April 17, 2020 by Forest Master This is a rare case, though if this should happen to you, please reject the delivery. You are entitled to reject […]
How long will it take for my order to be delivered?
Last Updated on April 17, 2020 by Forest Master Please view our Delivery Information page for estimated delivery time scales.
How do I return an item?
Last Updated on April 17, 2020 by Forest Master When it comes to returns, we ask that you contact us first. In most cases, upgrading or downgrading is the best […]
Can I change the delivery address after I have placed my order?
Last Updated on April 17, 2020 by Forest Master Unfortunately, once you place your order, we must send the goods to the delivery address supplied during the checkout process. Should […]
Are there any costs for delivery?
Last Updated on April 17, 2020 by Forest Master Majority of the UK mainland is free delivery, though there are some locations, along with off shore destinations, which require a […]