FAQ

Forest Master – Frequently Asked Questions

Explore a range of frequently asked questions regarding our equipment, as well as general log splitting, gardening and forestry-related questions. Is your question not here? Submit a question by emailing us at info@forest-master.com.


Log Splitter - Small Dysfunctional Parts

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Petrol & Electric Log Splitters

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Operation

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Last Updated on April 9, 2020 by Forest Master

Yes, the bleed-screw should be left open during operation and you can close the bleed screw when not in use. You can download the log splitter hand book by going to https://forest-master.com/downloads/

Last Updated on April 9, 2020 by Forest Master

If you are splitting a log which has already been split, you must position the wood on the splitter with the bark side down. Also, if you are splitting logs with branch stubs, place the stub pointing up if possible. Do not place logs so the stubs point down. This is to avoid damaging the log guides on the safety cage.

Last Updated on April 9, 2020 by Forest Master

Unfortunately, none of our log splitters are suitable to be towed.

Last Updated on April 9, 2020 by Forest Master

We strongly recommend wrapping the motor in a towel if it is stored unused for a long period of time and to put a breathable cover over the machine in order to prevent any condensation on the motor casing. It should not be covered in plastic sheeting or other none breathable materials.

Last Updated on August 3, 2020 by Forest Master

Yes, the bleed screw must be tightened after you have finished using it.

The air vent allows air into the machine, if you do not close off the vent it allows moisture to enter into the machine as it cools down.

Last Updated on March 3, 2021 by Forest Master

In the very rare case that the valve core shoots out of the log splitter, this is caused by misuse of the machine.

You must remember not to press down with force on the operating lever. The operating lever simply controls whether or not the ram moves – pressing harder on the lever will not increase the splitting pressure.

When the lever is pushed down with force, it bends the handle down and leads to a pressure build-up which eventually pushed the valve core out. You must also remember not to leave the log splitter under constant pressure when splitting for more than five seconds.

This can be solved – check to make sure that every part of the valve core is present, this can then be inserted back into the machine. If the valve core is damaged, you can contact us directly to purchase a new one.

You must also ensure that the operating lever is straightened to a 90 degree angle.

Log Splitter - Power Issues

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Ram

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Last Updated on March 3, 2021 by Forest Master

In the very rare case that the valve core shoots out of the log splitter, this is caused by misuse of the machine.

You must remember not to press down with force on the operating lever. The operating lever simply controls whether or not the ram moves – pressing harder on the lever will not increase the splitting pressure.

When the lever is pushed down with force, it bends the handle down and leads to a pressure build-up which eventually pushed the valve core out. You must also remember not to leave the log splitter under constant pressure when splitting for more than five seconds.

This can be solved – check to make sure that every part of the valve core is present, this can then be inserted back into the machine. If the valve core is damaged, you can contact us directly to purchase a new one.

You must also ensure that the operating lever is straightened to a 90 degree angle.

Log Splitter - Fails to Split Logs

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:

Log Splitter - Carriage

Last Updated on August 27, 2020 by Forest Master

Check that the plastic knob of the lever is screwed on fully. If this becomes unscrewed it prevents the lever from being pushed right down, stopping the log splitter from operating. View the video below for a demonstration:


Can’t find your question? Submit it below.

What question is being answered?
What answer should be displayed for this question?
What name should be displayed with your FAQ?
captcha

Free Next Day Delivery*

Free Next Working Day Delivery (Mainland UK*)

Forestry Specialists

#1 UK Based Forestry Company - Specialists in all things forestry.

Direct Technical Support

Lifetime Access to Expert Technical Support with Every Purchase.

100% Secure Checkout

PayPal / MasterCard / Visa

Get a Free Tube of Eco Firelighters with Orders Over ยฃ400!

Need help? Request our Expert Technical Support Team

Our UK-based expert technical support team is ready to assist you! Please fill out the form below and we’ll get back to you as soon as possible.