Privacy Policy


Please read through the policy carefully to make sure you clearly understand how we collect personal information and what we use it for. Forest Master Ltd is committed to protecting your privacy, and as such, any information you provide to us cannot be seen by unauthorised third parties.

Forest Master Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

What kinds of personal information do we collect and how do we use it?

On our site, we have two areas where we may ask you to submit personal information in order to process an order or to sign you up to our mailing list. Any information which you provide in these forms will be securely stored on our own computer systems and will not be viewable or sold to third parties. The personal information we collect on these pages is; name, company name, address, e-mail address and phone number.

We do not save any credit or debit card information as this is destroyed once the order is processed.

Accuracy of Data

We want to make sure that the information we hold about you is correct and up-to-date. Therefore, if you believe the information we hold on you is inaccurate, then you can ask us to correct or remove it at no charge to you. Please call us on 0191 2655000 or send an e-mail to to do so.

Request to Opt-Out

In all correspondence, we will provide the option to opt out from receiving further communications. If you receive a call from us, you have the right to request not to receive any further calls. Forest Master Ltd, therefore, any request to object will be stored to ensure you do not receive any further communications.

All requests will be processed within 30 days.

Request for Deletion

If you wish for us to remove all the data we hold about you, then please make a request for deletion. This means that we will remove you from our database. If you simply do not wish for Forest Master Ltd to contact you, then we suggest you request to opt-out rather than request to delete, as this will ensure your data is retained in case you wish to contact Forest Master Ltd in the future.

To request deletion from the Forest Master Ltd database you can either call 0191 2655000 and ask to speak with the customer service team, e-mail us at or by writing to Forest Master Ltd, Forest Master House, Industry Road, Newcastle upon Tyne, NE6 5XB

Request for Data Held

You have the right to request all the data we hold on you to be sent to you. Please make your request in writing by e-mailing or by writing to Forest Master Ltd, Forest Master House, Industry Road, Newcastle upon Tyne, NE6 5XB]


The Site may use a technology called “cookies”. Cookies are small text files containing information that is saved on your computer by the webpage that you are visiting. They are used to help provide additional functionality to the Site and to help us analyze Site usage. There are two kinds of cookies: One kind is used for “remembering” information such as your username and password and is stored on your computer for as long as you decide to not “log out” of this subscription service. If you don’t use the function “Don’t ask for my username and password in the future such cookies will never be stored on your computer. The other kind is a so-called session cookie. It is used to keep track of, for example, which language you have chosen on the webpage. During the time you visit a site, such cookies are saved temporarily in the memory of your computer. A session cookie is not stored for a long time on your computer and usually disappears when you close your web browser. By using such cookies, FOREST MASTER hopes to better target relevant information to our visitors. If you do not wish to accept FOREST MASTER’s use of cookies, most browsers allow you to configure your browser to reject cookies by modifying your browser settings. However, this might limit functionality and your benefit of the Site.


While FOREST MASTER cannot guarantee that unauthorized access will never occur, rest assured that FOREST MASTER takes great care in maintaining the security of your Personal Data and in preventing unauthorized access to it through the use of reasonably appropriate technology and internal procedures.

Other Websites

The Site may contain links to third party websites. FOREST MASTER does not exercise control and is not responsible for the contents or privacy practices of third-party websites that may be linked from the Site. Such websites may place their own cookies on your computer and/or have different ways of collecting and handling personal information. We encourage you to familiarize yourself with the privacy practices of such third party websites before using them.


This policy was last reviewed and updated on the 24th of May 2018. Policies are periodically reviewed to ensure compliance with the current compliance environment. For questions relating to this policy, please contact,

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